Are you a manufacturer?
Yes. AIRCHILLY brings over 10 years of professional
expertise in industrial refrigeration and precision
climate control systems. Our manufacturing facility
in Zhejiang, China follows strict production and
quality management standards. We warmly welcome
customers worldwide to visit our factory.
Have you completed overseas projects before?
Yes. We have extensive experience supporting
international projects across multiple industries,
including industrial cooling, smart agriculture,
and mushroom farming systems. Our equipment has
been exported to South Korea, Russia, Southeast Asia,
and other international markets.
Do you support OEM / private label manufacturing?
Yes. We support OEM and private label manufacturing,
including customized branding, appearance design,
control systems, and specification adjustments to
support your local market strategy.
Can you provide customized cooling solutions?
Absolutely. We provide customized engineering
solutions based on your cooling capacity,
environmental conditions, voltage standards,
installation requirements, and operational goals.
What information do you need before recommending a system?
To recommend the most suitable solution, we typically
require information such as cooling capacity,
target temperature, ambient temperature,
application industry, installation location,
and local power supply standards.
Can your systems operate in high-temperature or corrosive environments?
Yes. For extreme climates or corrosive environments,
we can provide specialized materials, anti-corrosion
protection, and reinforced configurations to ensure
stable long-term performance.
What quality standards and components do you use?
All AIRCHILLY systems follow strict quality control
procedures and CE certification standards.
We support internationally recognized components
including BITZER, Copeland, Danfoss, and Schneider
based on project requirements.
What refrigerants do you support?
We support multiple refrigerant solutions including
low-GWP environmentally friendly refrigerants such as
R454B, depending on local regulations and
project requirements.
How do you ensure equipment reliability before shipment?
Every unit undergoes strict testing procedures before
shipment, including pressure leak testing,
electrical inspection, refrigeration performance
testing, and operational simulation to ensure
stable and reliable performance.
Do you provide remote installation and technical support?
Yes. We provide comprehensive installation manuals,
video guidance, and 24/7 remote technical assistance.
Our engineering team can support commissioning and
troubleshooting through online communication tools.
What warranty and after-sales services do you provide?
We provide a one-year warranty for all standard
equipment. During the warranty period, replacement
parts can be arranged quickly for verified issues.
Lifetime technical support and spare parts services
remain available after warranty expiration.
How often should routine maintenance be performed?
Maintenance frequency depends on the operating
environment and application conditions.
We provide recommended inspection and maintenance
schedules for every system to ensure optimal
long-term efficiency.
What is the typical production lead time?
Standard models are typically ready within
15–30 days. Customized engineering solutions
usually require 25–40 days depending on the
project complexity and component configuration.
